Click to save changes.
Save
A Singapore Government Agency Website
Contact Info
Feedback
SiteMap
Home
About OPERA
Offers
Shares, Debentures and Business Trusts
Collective Investment Schemes
Business Trusts E-Services
Registration of Business Trust
General Lodgment
Update Business Trust Information
Search Registered Business Trusts
Take-overs & Mergers
Lodgment of Documents
Current Take-over & Merger Offers
Forms
FAQ
Getting Started
Using OPERA
User Guide
Home
»
FAQ
»
Using OPERA
FAQ
Getting Started
Using OPERA
User Guide
Using OPERA
What are the operational hours of OPERA?
OPERA is available from Mondays to Saturdays except between 4am and 6am Singapore Time (GMT +8).
Do I need special training to use OPERA?
The system is designed to be intuitive and easy to use. The screens will guide you on what to do. As such, special training is not required.
If you run into any difficulty, you may call the MASNET Helpdesk at telephone number 62299688 or toll free line 1800-2258247.
How do I make payment in OPERA?
OPERA operates eNETS Credit as online payment services.
eNETS Credit is an online credit card payment gateway, operated by NETS, that allows you to pay for bills, goods and services online using your VISA/MASTERCARD credit card.please go to eNET website for detail:
http://www.nets.com.sg/enets/
How do I request for a refund if duplicate payment was made on OPERA?
If you have made a duplicate payment, please send an email to
helpdesk@mas.gov.sg
with supporting documents (e.g. an extract of your credit card statement) to request for a refund. An MAS officer will contact you to assist in the refund.